Stopping the Leak: How AI Supports Claims Leakage Control for GCC Insurers

Claims leakage is the gap between what a claim cost and what it should have cost — overpayments, missed recoveries, duplicate invoices, policy terms not applied. This article shows how OCR/IDP, RAG and agentic AI help GCC insurers check every claim against the policy's own terms, surface recoveries before they time-bar, and show the reason with the clause cited — while adjusters keep ownership of every decision and honest claims are paid in full.

This InsurTech Gulf article discusses insurance technology, underwriting operations, and market developments relevant to insurers and brokers in KSA, the wider GCC, MENA, and international markets. It is part of the site's ongoing coverage of underwriting automation, digital insurance workflows, and practical implementation trends in insurance software.